It was madness at the Mall of Asia last September 17! And that’s the perfect word to describe our Pepper Lunch experience as well. The night started out fine because there weren’t that many people inside the restaurant (yet). We got good seats and took our time deciding which to order but then all hell broke loose when we approached the counter.
When we went up to the counter, I was surprised to see that they only had two people taking orders. Seriously, just two?! Besides the long queue, the girls taking the customers’ orders were super slow, taking their time. I was slow in telling her my order but for some reason, she didn’t remember a dish I mentioned. I told her my order thrice. Sheesh.
The food arrived after eons. Several waiters (yes, I lost track of who I spoke with that entire dinner) kept returning to our table checking if we’re still missing some orders. I told him of the two dishes that have yet to arrive. And so finally one dish arrived. Then another guy returned to our table, asked us what dish we were still waiting for. And so I told him that one dish was still missing and that we still weren’t served our drinks. To think that it’s the easiest to serve, they gave us our drinks after all our meals came in. Being the observant girl that I am, I noticed that everybody was flustered and panicky. Perhaps it’s because they just opened recently and are still trying to get the hang of running a quite-popular food chain?
Above is Merlo’s Salmon Pepper Rice (Php275). Mur said it was so-so. Nothing spectacular. He was trying to figure out what was missing in the dish, he sprinkled black pepper, mixed it with the sauce and whatnot but couldn’t get it to taste the way he wanted it to. He finished the entire plate though. 😀
Above is Ayie and her Beef Yakiniku (Php310). Students can actually get this same meal for a little over Php200. 🙂
This one’s mine! I’m not a heavy eater so I was pretty pleased with myself that I managed to finish everything on that huge sizzling plate! Although I wish I hadn’t taken that long before I turned over the meat and mixed ’em because I wounded up with a burnt egg. The yolk made it though. 🙂
Above is Justine’s dish but I forgot what she ordered. Haha. Sorry love. 😀
We upgraded our meals to include a free dink and one side (soup, mashed potato, ice cream, etc). Ayie, Merlo and I chose the Kuromitsu Soft Ice Cream. The vanilla ice cream was okay, but the caramel syrup tasted weird. Merlo got it right when he said it tasted like the brown, sweet syrup in taho? What do you call that? 😀
Overall, the food was okay. But they seriously need to improve their service. The way the waiters walked around the restaurant was stressing us out–and the other customers perhaps! From where I was sitting, I could see the girl calling out the orders looking very stressed and pissed. At one point, she raised her arms as if surrendering to the chaos that was happening in the kitchen. 😀